About

We founded Brick Factory to do exceptional work for great clients while creating the kind of work environment we’ve always wanted.

We are a full-service digital agency based out of Washington, DC. Whether you are a business that needs to transform its e-commerce strategy, a nonprofit looking to raise more money online, or a trade association that needs to reimagine its website, we can help.

Our Focus

We build, market, and maintain websites and custom applications. Everything we do is aimed at building digital programs that achieve tangible results for our clients.

Our Tools

Drupal and WordPress power most of the work we do. We also have extensive experience in a variety of CRM, e-commerce, email marketing, and analytics platforms.

Our Process

We use an agile development process in all of our work. This allows us to work quickly, show regular progress, and efficiently pivot if we need to as priorities evolve.

Our Philosophy

We strive to be true partners to our clients. We invest ourselves in the projects we work on, taking the time to understand our client’s needs and culture. Your success is our success.

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websites built

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team members

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active clients

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years, so far

Some things you should know

Deep Experience

If you come to us with a challenge, chances are high that we’ve seen it before. Brick Factory was founded in 2011, and many of our employees have been with us since the beginning. Since then, we’ve worked on hundreds of websites. Our wealth of experience puts us in a position to advise on the challenges that come with running a digital program.

DC-based but Fully Remote

Brick Factory was founded in Washington, DC, and we had a physical headquarters downtown for many years. Though we are a DC-based company and will always consider it our home, we went fully remote in 2020 and our team is scattered around the U.S. and the globe.

Empathy

We’re in it for the long haul: we invest the time to understand your culture, goals, and pain points so we can do the best possible job of supporting your mission. The longer we work together, the better able we’ll be to put ourselves in your shoes and anticipate your needs.

Honesty and Fairness

Our priority is always to build an honest, long-term relationship with our clients, communicating with transparency about deadlines, billing, and any issues that arise. We aren’t perfect, and no project will go exactly as planned, but we aim to build trust by communicating with integrity throughout every process.

Work/Life Balance

We believe in hiring smart, kind people and supporting our team with a healthy work/life balance. Our team is proof that happy people working reasonable schedules will ultimately do great work – about half of our team has been together since the company was founded in 2011.

Diversity

Our team members come from a variety of countries and backgrounds, bringing different points of view and skill sets to our projects. We believe that this diversity makes us consider different perspectives and strengthens our ability to do great work for our clients.

Our Name

Let’s set the record straight upfront: we don’t actually make bricks! However, we do believe in solid construction, and building digital programs that last. In our founder Todd’s previous job, there was a team that converted designs into working web pages. This was work that took focus and dedication but wasn’t glamorous. The team was nicknamed the Brick Factory. Todd named our company Brick Factory as an homage to his co-workers at his previous company.